Privacy Policy

Introduction

Ogera ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our truck and load booking website, mobile application, or related services (collectively, "Platform").

Information We Collect

We collect information to provide efficient truck and load booking services, improve user experience, and ensure platform security.

a. Information You Provide

• Registration Data: Name, mobile number, email, company name, GST number (if applicable)
• Profile Information: Vehicle details, driving license, PAN, bank account details (for settlements)
• Booking Data: Load requirements, origin and destination, pricing, booking history
• Support Requests: Any details you share when contacting our team

b. Information Collected Automatically

When you access our Platform, we automatically collect device info, IP address, browser type, location data (for route optimization), usage patterns, and analytics to improve performance.

How We Use Your Information

We use your information to:

• Register and manage your Ogera account
• Facilitate load bookings and vehicle tracking
• Match transporters, fleet owners, and customers
• Send booking confirmations, trip updates, and payment receipts
• Prevent fraud and ensure security
• Comply with legal requirements

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions about this Privacy Policy, please contact us: